|
As the digital age continues to expand, data protection
is increasingly complicated. As each business has
different types of sensitive data to protect with
unique concerns about how they need to protect it. One of
the first steps in tackling this problem is to create
an 'information security policy' outlining what sensitive data a business
has and how they plan to protect it.
According to
Information Security,
the cost of a data breach increased 31 percent in 2006 and the insider
threat is the top concern for 2007.
Why is this a growing concern?
There are several reasons why data protection has become a top challenge to the
computer security industry. Here is a short list:
-
Increase in data leaks of personal information
-
Increase in government regulations
to protecting personal information
-
Increase in the cost of a data breach
(31 percent increase in 2006)
-
Increase in risk of leaking intellectual property and
trade secrets
-
Increasing in outsourcing and remote
workers, giving more people access to sensitive information
-
Unsecured email (which has increased more than threefold
in recent years) and instant messaging is being used to share
sensitive information
-
One data leak could destroy a company, as
customers flee when they are told about how their
personal information has been leaked and they are now in danger
One problem to the next
It seems like just last year the top computer security
concerns were
spam,
phishing and
website spoofing.
And before that it was
viruses,
worms and
spyware.
Although these problems are still real today, there effects will diminish
with time, as more computers get equipped with protection software against
these threats. As the Internet begins to age and become a stabilized
industry, we should see these concerns diminish over the next 10
years. But today, data breaches are quickly becoming the top computer security
concern.
Information is growing exponentially
It's one thing to protect the information your business
already has, and another thing to protect the information it will collect
tomorrow. Businesses are collecting electronic information so fast that
it's hard for them to keep taps on what information they have
from day to day. Inside an organization, electronic information
is everyone, in thousands of formats, scattered across several network
servers and databases.
Stationary information like customer records, corporate
financial records and marketing research are usually stored within secure
databases behind the company firewall and therefore can
be easier to protect. Companies are in control of all
interaction with this information. But, because of the increasing trend to
utilize off-site and offshore workers, even this information is at
risk. Providing remote access to sensitive information can
be very risky. If an intruder finds a way in, the entire
database is at risk. They could expose an entire customer record set, which
could cost your business millions in lost customers and privacy
lawsuits.
Information in motion is even harder to protect because
it can travel outside the corporate network when it needs to be shared with
contractors, partners, off-site workers and customers. This information
is also stored in a growing number of unstructured
formats like Word documents, PDF files, Excel files, etc.
The Insider Threat
The biggest threat to data security may come from insiders
who have free and easy access to sensitive information. They could copy a
database to a CD and walk out the door and before you know it, your customers
are being targeted for identity theft.
The Outsider Threat
The second biggest threat to data security may come from the
outsider, who have found sensitive information in an email that has
accidentally or maliciously been forwarded to them. According to a
2005 survey conducted by Forrester Research,
25% of outbound emails contain content that poses a legal, financial, or regulatory risk.
And once the information leaks, its hard to legally prosecute who is
to blame, as
Apple learned last year
when a California state appeals court rejected Apple's bid to
identify the sources of leaked product information that appeared on the web,
ruling that bloggers and online reporters are entitled to the same protections
as off-line journalists.
Education is part of the solution
Training employees to understand the risks and teaching them
how to protect sensitive information can be a critical line of
defense. When employees are educated in the ways they can
help protect the company and understand that a data leak could
be devastating, they are much more likely to help out.
Employee training should provide instruction
on everything from what constitutes legitimate file access to what
employees should do if they access the wrong file by mistake. A company should
also consider creating a training video that new hires see during
orientation and everyone else can see via the company intranet.
Finding the right solution
Because of the many different needs of each business, their
is not a 'one size fits' all solution. In fact, there are about 40 companies
with data protections solutions, and most of them have just released their
products in the last few years.
Each business needs to look at what regulations they need to
be concern about and what type of data they need to protect. Instead
of waiting to buy a solution until a company has this all figured out,
it should consider buying an easy-to-use solutions with
a small financial commitment right now. Then, after the
company has some time to better understand its' individual
needs, they should switching to a permanent solution.
|